vr7 group | Responsible Gaming – Play Smart and Stay in Control

Our Self-Control Tools, Built for You

Deposit Limit

Set a daily, weekly or monthly deposit limit for your account. Once a limit is in place, the vr7 group system will block any deposit that exceeds the amount you have chosen.

Loss Limit

Set the maximum amount you are willing to lose within a given period. Once your loss limit is reached, your account will be automatically restricted from placing further bets for that time.

Play Time Limit

Control the length of your play sessions by setting a daily session limit. You'll receive a reminder as you approach your limit, and the system will automatically log you out once it's reached.

Temporary Time-Out

Choose to take a break from the vr7 group platform for 24 hours, 7 days or 30 days. During this period, you will not be able to log in or carry out any transactions on your account.

Self-Exclusion

If you feel you need to step away from gaming for an extended period, the self-exclusion option allows you to block your account permanently or for a minimum of 6 months up to 5 years.

Dedicated 24/7 Support

Vr7 group's responsible gaming support team is available around the clock. Speak with us confidentially via live chat or email whenever you need guidance or support.

Are You Gambling Responsibly?

Ask yourself the following questions. If you answer "Yes" to three or more, we encourage you to reach out to our support team or make use of the self-control tools available.

Do you find yourself frequently thinking about gambling even when you're doing something else?

Have you ever borrowed money or sold belongings to fund your gambling?

Do you gamble to try to win back money you've already lost?

Is gambling affecting your relationships with family or friends?

Do you feel restless or irritable when you're unable to gamble?

Do you hide your gambling activity from people close to you?

How to Set Limits on Your Account

Log In to Your vr7 group Account

Access your account via the Log In using your registered login details.

Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

Select the "Responsible Gaming" Tab

In the settings page, look for the tab labelled "Responsible Gaming" to access all self-control tools.

Set Your Preferred Limits

Choose the type of limit you want — deposit limit, loss limit, time limit, or a break option — and enter the appropriate value.

Confirm & Save

Your limit will take effect immediately upon confirmation. Requests to increase a limit are subject to a 7-day waiting period for your added protection.

Responsible Gaming at vr7 group

At VR7 Group, responsible gaming is more than a tagline — it's at the core of how we operate and how we treat every user in Malaysia. We believe that slots, Live Casino, blackjack, roulette, Sports Betting on football, badminton, cricket and esports should be enjoyable, controlled entertainment — not a burden or a source of problems in your daily life.

Our commitment to responsible gaming means we actively provide the tools, resources and support you need so every user can make informed decisions about how they play. This page covers everything you need to know about vr7 group's responsible gaming policies and tools.

What Is Responsible Gaming?

Responsible gaming refers to the practice of gambling within safe and controlled limits, where you remain fully in control of your time, money and decisions at all times. A responsible player:

Setting a clear gambling budget and sticking to it — for example, allocating only RM100 per month for online entertainment.
Play for fun, not as a way to earn income or resolve financial difficulties.
Understand that game outcomes are random and no strategy can guarantee a win every time.
Taking regular breaks and avoiding play when you're feeling stressed, low or under the influence of alcohol.
Maintaining a healthy balance between gambling and other responsibilities such as family, work and personal wellbeing.

Remember: All games on vr7 group use an independently certified Random Number Generator (RNG) system. This means every slots spin, blackjack hand or roulette round is entirely random and unpredictable. Think of the money you wager as the cost of entertainment, not an investment.

Warning Signs of Problem Gambling to Watch Out For

Problem gambling can affect anyone regardless of background or income level. It typically develops gradually and may go unnoticed until it seriously impacts a person's life. Here are the early warning signs to watch for in yourself or someone you care about:

Financial: Spending beyond your means, borrowing money to gamble, or being unable to pay monthly bills because funds have gone toward betting.
Time: Spending excessive time on gambling platforms while neglecting work, family, or other interests.
Emotions: Feeling anxious, irritable, or distressed when unable to play; relying on gambling to relieve stress or negative emotions.
Behaviour: Lying to those close to you about gambling activity, concealing the amount of money spent, or playing in secret.
Playing Patterns: Constantly chasing losses in the hope of winning back money, or increasing bet sizes just to get the same level of excitement.

If you recognize these signs in yourself, that's not a sign of weakness — it's a sign that you need support, and vr7 group is here to help you take the right steps.

Minor Protection Policy

Vr7 group takes seriously its responsibility to prevent individuals under the age of 18 from accessing our gambling platform. Every registration requires age verification and a valid identity document (MyKad). We also conduct periodic checks and reserve the right to request additional identity verification at any time if there is any doubt.

To parents and guardians: we recommend installing parental control software on shared devices at home to prevent children from accessing gambling websites. If you suspect your child is using your account or someone else's, please contact the vr7 group support team immediately so the appropriate action can be taken.

Vr7 group Advanced Self-Control Tools

In addition to the basic limits outlined above, vr7 group offers several advanced self-control features to help users stay in control:

Full Activity History: View a full record of all your deposits, withdrawals, bets and winnings in the account history section. This transparency helps you better understand your spending patterns.
Real-Time Notifications: Receive automatic notifications as you approach a set limit, so you always know where you stand before it is reached.
Temporary Account Suspension: Contact customer support to suspend your account for a set period if you need an immediate break and don't have time to use the self-control settings.
Permanent Self-Exclusion: This is an irreversible option to permanently close your account. Once selected, vr7 group will block any attempts to open a new account using the same details.

How to Deposit Responsibly

Vr7 group accepts deposits in Malaysian Ringgit (MYR) via secure local payment methods including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX (Maybank2u, CIMB Clicks and other local banks). Here's a guide to depositing wisely and responsibly:

Set a fixed monthly entertainment budget for online gaming — treat it like any other leisure expense, such as movie tickets or a dinner out.
Use the deposit limit in your account settings to prevent yourself from accidentally exceeding your budget.
Never deposit using money set aside for essentials such as rent, utility bills or family expenses.
The minimum deposit at vr7 group is RM20 — start small and enjoy the game without the pressure of large financial stakes.
Avoid making deposits when you are stressed, angry, or following a losing streak with the intention of chasing losses.

External Support

Vr7 group believes that the best support for gambling-related issues often comes from trained professionals. If you or someone you know needs further help, we encourage you to seek support from counselling and mental health services available in Malaysia. Talking to someone you trust — whether a family member, close friend, or professional counsellor — can be the most important first step on the road to recovery.

The vr7 group responsible gaming support team is also on hand to help you identify suitable support resources and assist you in activating the necessary self-control tools on your account. Reach us via live chat or email at support@vr7group.click at any time — we will respond with empathy and without judgment.

Vr7 group's Ongoing Commitment

Responsible gaming is a shared responsibility — between the platform and its users. vr7 group is committed to continuously improving our responsible gaming tools and policies, ensuring this platform remains a safe, fair and enjoyable entertainment space for all users in Malaysia. We welcome your feedback on how we can do better in this area.

Vr7 group Responsible Gaming – Play Safe